Shipping policy
Please allow up to 7 to 12 business days or 10 to 15 business days during peak/holiday season (which does not include the weekends or holidays) to process and ship your order. All sales are final. We do not accept returns. If product defected please send an email to cs@uglyxculture.com and we will rectify the issue.
If your order is returned to sender for an incomplete address, you will be charged an additional shipping fee to have it sent out again. Please double check that your address is correct when placing your order.
If for some reason your package is not delivered please first follow up with your local postal service.
We cannot be held responsible for lost or stolen packages. Free shipping offer does not include insurance. If you would like insurance on your orders please purchase Route insurance starting at less than $1.
By checking out, you automatically agree to these terms of service.
If your order is returned to sender for an incomplete address, you will be charged an additional shipping fee to have it sent out again. Please double check that your address is correct when placing your order.
If for some reason your package is not delivered please first follow up with your local postal service.
We cannot be held responsible for lost or stolen packages. Free shipping offer does not include insurance. If you would like insurance on your orders please purchase Route insurance starting at less than $1.
By checking out, you automatically agree to these terms of service.