Refund policy

It is our hope that you love your Ugly X Culture purchase. All Ugly X Culture items are made custom for each order and as a result we are unable to offer RETURN/EXCHANGE OPTION. All apparel sales are FINAL.

Orders returned without permission will be refused. If an item arrives to you damaged or defective please send us an email to cs@uglyxculture.com and we will work with you to get the issue resolved. In the event a refund is granted it will be minus the shipping costs in the form of store credit.